Setting Expectations With Intelligent Document Processing

A recent meeting with AntWorks’ marketing team reminded me that the various parts of technology companies communicate in different ways. At one end of the scale, the R&D team is often so detail-focused and wary of over-promising that I end up with pages of nuance rather than the eye-catching numbers that help me start conversations […]

A paperless world isn’t on the horizon. It’s here.

State Street is America’s second oldest, continuously operating bank. It was founded right here in Boston, Massachusetts, in 1792 and takes its name from a thoroughfare that, in its heyday, was known as ‘The Great Street to the Sea’. Back then Boston was a thriving port and that trade made the city wealthy. State Street’s […]

How do you choose ?

Despite all my years of experience in the automation industry, and despite having an inside track on software sales, I still reckon that it is a Herculean task to choose with confidence when confronted with the claims made by most vendors in the space. Even the use of terminology can be misleading; it’s abbreviation city, […]

For business, data is the water of the 21st century

Every age has an essential element that drives commerce. In the 19th Century, it was coal, in the 20th it was oil. AntWorks CEO, Mike Hobday, argues that we can learn how to use data, the vital ingredient of 21st Century business, by looking back to an earlier age. Part of the story of civilisation […]

Mortgage applications – no-rush, super-fast processing

Mortgage applications – No-Rush, Super-Fast Processing

There’s a Latin saying that was a favourite of the Roman emperor Augustus; festina lente. The literal translation is ‘make haste slowly,’ though the more common English version is ‘more haste, less speed.’ It would be a great motto for mortgage bankers because it captures the balance that has to be struck between the need […]

Amazon’s changed the world insurers operate in

Here’s a thought: Amazon has caused more problems for insurers than almost any other company. I’m being provocative, but hear me out. Amazon has radically reshaped our expectations of e-commerce and fulfilment. What some think of as a giant retailer, others see as a gargantuan supply chain and logistics operation. Amazon gets what you want, […]

Great Automation Expectations, Did RPA Deliver On Its Promise ?

It was nearly 20 years ago when the first instances of robotic process automation (RPA) began and kicked off the business process automation industry. Over the past decade, we saw greater adoption of RPA across every industry and geography. The promise was to provide enterprise process automation, but with increased adoption, the promise of scalability […]