AI and automation have become somewhat of a buzzword amongst businesses today who want to appear agile and innovative. In fact, new research has revealed that the global intelligent automation market is expected to reach USD 1,4392.4 million by 2024, showing a significant market uptake of the technology. However, this has made it hard to distinguish ‘real’ adopters of true automation from those interested in keeping up appearances.

The distinction here lies with ‘Intelligent Automation’(IA), a facet of automation built on fractal science that combines natural language processing with artificial intelligence. So how exactly do you differentiate the real adopters of true automation from the rest and what are the distinguishing factors?

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