Automate your email management
Email is the most common way customers communicate with organisations. AntWorks’ Email Agent automates your email management and provides:
- Auto classification and sentiment analysis - Natural language processing (NLP) algorithms and advanced analytics understand customer intent and provide analysis with emoji identification of customer emotion/sentiment
- Actionable data availability - Extract data from emails that is available and actionable for customers service fulfillment requirements
- Easy integration - Easily and seamlessly integrate Email Agent with chatbots, case management systems, ticket management systems and other downstream RPA tools for service fulfilment
Using advanced algorithms, Email Agent automates and streamlines communications and delivers significant benefits, including:
- Higher customer satisfaction
- Faster response times
- Non-linear scalability
- Enhanced privacy and data protection
Get a free demo and discover how you can benefit from AntWorks’ Email Agent.
See Email Agent in Action
Take a moment to fill out the form and an AntWorks representative will contact you shortly to schedule a personalized live demonstration.