Privacy policy

Here at AntWorks , we are committed to safeguarding your privacy. All processing of the personal data you provide to us takes place in accordance with applicable laws and our Privacy Policy, stated below. Our Privacy Policy is designed to provide you with insight into our privacy practices, and ensures the confidentiality of the information you provide to us. We will be the ‘controller’ of the information you provide to us.:

Who are we?

AntWorks is an artificial intelligence (AI) and intelligent automation company, headquartered at 80 Amoy street, Singapore 069899. Our offices are located worldwide and we have the following group entities at various locations:- AntWorks Inc, Lynchburg, Virginia, USA , AntWorks Solutions Ltd, London- UK, AntWorks Inc, Philippines, AntWorks Australia, Melbourne, AntWorks Services, Doha, Qatar, AntWorks Solutions India Private Limited, Mumbai, India

What data do we collect from you?

We collect certain personal information from you in the course of your relationship with us. Here we describe:

  • what data we collect on you,
  • whether we receive the data directly from you or from other sources, and
  • what we use the data for, and our legal basis is for using your data as such.
If you are a current or potential partner of AntWorks , a third party who has engaged with us, or a vendor:

We collect your name, phone number, e-mail, designation, company name and address.

If we have an active engagement with you, we only collect company level financial information from you for making payments to you.

We may collect this data directly from you when you engage with us, from your websites or social media profiles and other publicly available sources, and sometimes when someone such as an employee refers you to us

We use this data to communicate with you, enter into a contract with you, perform our contract with you and maintain records of our associations with you. Our legal basis for using your data as such includes legitimate interest and performance of contract.

If you are a customer or a prospective customer:
  • We collect your name, phone number, e-mail, designation, company name and address.
  • We may collect this data directly from you when you engage with us, such as when you contact us through our website, sign up for a newsletter, or provide us with your business card at an event. We may also receive your data from our partners with whom you have entered into an agreement, from your websites or social media profiles and other publicly available sources, and sometimes when someone such as an employee refers you to us. We may also receive data on you from the organizer of an event that you attended and we have sponsored.
  • We use this data to communicate with you, enter into a contract with you, and maintain records of our associations with you. Our legal basis for using your data as such includes consent where you have provided it to us, legitimate interests and performance of contract.
  • We use this data to send marketing mails to you. Our legal basis for using your data as such is either consent where you have provided it, or where we have identified a legitimate interest in sending the marketing mails to you. You can opt-out of such communication from us at any time by clicking on the opt-out link on the mails sent to you.
  • We also receive sample data which you share with us, which may include personal data of your end customers. We process this data that you share with us strictly as per the terms of the contract you enter into with us, and is erased upon completion of our engagement. Our legal basis for using this data as such is performance of contract.
If you are a past, current or potential employee of AntWorks :
  • We collect your name, contact details, address, former work information, and any other information that you share with us in your CV or job application.
  • If you are an AntWorks employee, we also collect your nationality and financial data. We also collect your health information when you provide it to us.
  • We may collect this data directly from you, such as from your CV, job application, reference, employment certificates, etc., when you apply to us for a job or when you enter into employment with us. We receive health data from you when you fill out self-certification forms for our medical leave records. We may also receive such data on you from our recruitment consultants with whom you have entered into an agreement, and from your websites or social media profiles and other publicly available sources.
  • We use this data to process employment applications when you apply to us for a job. Our legal basis for using your data as such is consent.
  • We use this data to enter into a contract with you, for payroll, payments and reimbursements, to review your work, to carry out appraisals and to maintain records. Our legal basis for using your data as such includes legitimate interests and performance contracts.
  • We use your health data to maintain records of medical insurance, medical leave and to provide relevant benefits, as required under applicable employment laws. Our legal basis for using your data as such includes legitimate interests and legal obligations.
If you visit our website:

Apart from the specific uses mentioned here, we may use your data for the security of your data in our possession, for compliance with any obligations under laws that apply to us, for protection of your vital interests or the protection of the vital interests of any other natural person, or if required for the establishment or defence of legal claims.

If we use your data for any other purpose other than those listed here, we will first inform you of the same.

Who do we share your personal data with?
  • We share your personal data with our AntWorks group entities, for reasons including business and operational purposes. The use will be for the purposes as set out in this Privacy Policy.
  • We share your data with third parties in use by us, which includes third party service providers and applications in use for our business functions, such as hosting service providers, e-mail service providers and customer relationship management.
  • We share your data in relation to our financial transaction with parties including our banking provider and our payroll and accounting consultants.
  • Apart from these specific sharing mentioned here, we may also share your data if required under a law that applies to us, in order to protect your vital interests or that of another natural person, or if necessary for the establishment or defence of legal claims.
  • All our third parties comply with stringent confidentiality requirements.
Do we transfer your data outside of the EU?
  • We transfer your data to our group entities located in other jurisdictions, specifically AntWorks India and Singapore. If you are a customer or an AntWorks employee, then some of your data is also shared with AntWorks US. At present there are no transfers to AntWorks entities in other jurisdictions. All such transfers of data are protected through appropriate safeguards, i.e., the Standard Contractual Clauses as approved by the European Commission.
  • We use third party applications and services like HubSpot, Office 365 and Amazon Web Services which have their servers in the US. All such transfers of data are protected through appropriate safeguards, i.e., the use of adequacy decisions- all of these entities are EU-US Privacy Shield certified.
Do we make automated decisions concerning you?

AntWorks currently does not take any automated decisions on you, and does not carry out any profiling of you.

How long do we keep your personal data?

We determine standard retention periods for different categories of data in our possession, such as client data, vendor data, current and past employee data, job applicant data, communication data, financial data, etc . Our standard retention period is seven (7) years from the date of disclosure

Where it isn’t possible for us to determine standard retention periods , we determine our retention periods on the basis of the following criteria:

  • Our relationship with you;
  • the purposes and uses of your data (this includes present and future uses);
  • the legal obligations we are subject to;
  • the legal basis we have processing your data (consent, performance of contract, etc.);
  • the level of risk with retaining or using your data;
  • your rights under the GDPR and other relevant laws; and any other relevant circumstances.
How do we secure your data?

All the personal data that you provide to us is dealt with the highest levels of confidentiality. To this effect AntWorks complies with and has in place the necessary systems and controls as required by the ISO 27001:2013 standards.

What cookies do we use?

We use both session cookies (which exist only until you close your web browser) and persistent cookies (which exist for a longer, specified period of time). The type of cookies used on this website can generally be put into three categories: Strictly Necessary, Performance and Functionality.

Strictly Necessary

Some of the cookies on our website are essential in order to enable you to move around the website and use its features. These cookies don't gather information about you that could be used for marketing or remembering where you have been on the internet.

Performance/Analytics Cookies

Some of the cookies on our website collect information about how visitors use the website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how our website works

Our website uses Google Analytics cookies. Information collected by these cookies will be transferred to and stored by Google on servers in the USA in accordance with its privacy practices. For further information of Google's privacy practices and how this applies to Google analytics, please visit: Google Analytics privacy overview Opt out of Google Analytics tracking

Functionality

These cookies allow our website to remember choices you make and provide enhanced, more personal feature

What rights do you have?

You have many rights under law to protect the data that you have shared with us. These are:

Rights What does this mean?
1.The right to be informed You have the right to be provided with clear, transparent and easily understandable information about how we use your information, and of your rights. Our Privacy Policy is designed to provide this information to you.
2.The right of access You have the right to obtain access to your information that we are processing, and certain other information (similar to that provided in this Privacy Policy). This is allows you to find out what information we have on you, and allows you to ensure that we are using it in accordance with data protection law.
3.The right to rectification You have the right to have your information with us corrected if it is inaccurate or incomplete.
4.The right to erasure You have the right to request the deletion or removal of your information where there is no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions. This is also known as the ‘right to be forgotten’.
5.The right to restrict processing You have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in future.
6.The right to data portability You have rights to obtain and reuse your personal data for your own purposes across different services. For example, if you decide to switch to a new provider, this enables you to move, copy or transfer your information easily between our systems and theirs safely and securely, without affecting its usability.
7.The right to object to processing You have the right to object to certain types of processing, including processing based on our legitimate interests and processing for direct marketing (i.e. if you no longer want to be contacted with potential opportunities).
8.The right to lodge a complaint You have the right to lodge a complaint about the way we handle or process your personal data with your national data protection regulator
9.The right to withdraw consent If you have given your consent to anything we do with your personal data, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful). This includes your right to withdraw consent to us using your personal data for marketing purposes.
How can you reach us/ exercise your rights?

If you have any questions on our privacy practices, require any information or wish to exercise any of your rights, you can reach us at privacy@ant.works.

When you write to us to exercise your rights, then we will respond to you as soon as possible, within one month from the date of receipt of your request. If we need more information we will let you know. There is normally no charge for exercising your rights. A reasonable fee may be charged to cover the administrative costs of providing information, for:

  • Baseless or excessive/ repeated requests, or
  • Further copies of the same information.
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