Sales & Marketing
Social Media Monitoring and Management
Execute automated web searches on social media sites and monitor any comments, likes and mentions. Auto-generate a friendly reply and provide prompt responses when they have a question or request information.
Client Personalisation
Simplify and standardise highly personalised customer communications delivered in your customers’ preferred channels like mobile, email, web, text/ SMS and print.
Pipeline Management including Automated Dashboard
ANTstein can create a unified knowledge repository with a single click in real time from multiple sources such as CRM, ERP and legacy applications. Specific information can be drilled down and provide additional information.
Data Cleansing
Remove unwanted details and data, create classification and rules to be laid out on what classifies as bad data. Once the bad data is identified, automatically cleanse using ANTstein. Reports can then be generated for data verification.
Order Management
Automate the order management and service/ product changes for your customers. Giving customers access to real-time order management capabilities. Improve customer experience and the likelihood of establishing customer loyalty.
Credit Checks
It takes just a few minutes for ANTstein to gather and verify the data including scanned documents from multiple sources/ systems, make credit checks, and take a decision based on set parameters regarding a customer's eligibility for products and/ or services.
Exchange Rate Tracking
Monitor exchange rates globally. proactively create updates, run reports, verify exchange rate data from multiple sources to cut search time drastically.
Campaign Management
Manage sales campaigns across multiple systems and process changes with ease. ANTstein ensures all CRM information is synchronised as they link systems and activities on demand in real time.
CRM & ERP Data Replication
Simplify the need to update customer data between your CRM and ERP which are constantly changing. ANTstein can auto update multiple systems simultaneously and include relevant data from websites, systems, forms or email and ensure that your business access fresh and correct data in real time.
Mobile Application Integration
Enable mobile application integration using QueenBOT to interface with back-end systems and corporate cloud applications such as CRM, ERP, web applications, E-commerce and more.
HRIS & CRM Scorecard Management
Seamlessly integrate data from various sources and update your HRIS and CRM Scorecard based on pre-defined business rules. Manage customer records across multiple systems and process changes with ease.
Payment Handling
Manage payment data and handling from multiple systems such as ERP, CRM, banks, vendors and logistics companies. Data is then integrated and merged into a central hub and the process of managing payments is streamlined through the generation, storage and tracking of both internal and external communication.
Shelf Audits
Seamlessly integrate data from various sources and harmonise SKU data from multiple systems to make sure products are displayed on the shelf.
Lead Management
Quickly build prospecting lists and business profiles by automatically extracting, processing and integrating web and CRM data.
Merchandizing Optimisation
Create tech-driven merchandising optimisation. ANTstein can analyse consumer data, and process and categorise data in real-time and provide personal recommendations.
External Portal Updates
Connect previously siloed external portals and provide a complete view of customer information.
Invoice Creation & Distribution
Automate when invoices need to be delivered and automatically send them to the appropriate contacts. Instead of manual data replication, ANTstein can verify accuracy, update accounting records, prepare and deliver invoices.
Automate Rewards and Gifts
Inspire loyalty in your customers with through rewards and gifts sent automatically. ANTstein can verify a customer's data, access loyalty rewards from multiple systems, and process request including sending notifications or confirmations.
Data Aggregation for Market Intelligence
Consolidate data from multiple resources and deliver market intelligence and insights to stakeholders via dashboards, databases, spreadsheets and reporting applications in any format.
Real-time Competitive Pricing, Monitoring & Analytics
Proactively handle competition by accessing third party merchant platforms and comparison shopping sites 24/7. Monitor, alert and reprice according to business rules and generate analytics in real time.
Cash Management and Forecasting
Customers can request and receive approvals for new checking, saving and other types of accounts 24/7 . Automate account closing process seamlessly with data validation for future verification.
Confirmations and Pre/post Matching
Customers can request and receive approvals for new checking, saving and other types of accounts 24/7 . Automate account closing process seamlessly with data validation for future verification.
Customer Onboarding
Customers can request and receive approvals for new checking, saving and other types of accounts 24/7 . Automate account closing process seamlessly with data validation for future verification.
Audit Reports
Customers can request and receive approvals for new checking, saving and other types of accounts 24/7 . Automate account closing process seamlessly with data validation for future verification.