Call Center Optimisation
Connects departments, systems and people to build a foundation for innovation. ANTstein provides detailed reports on how you spend resources. It captures, prioritises, routes, escalates and tracks any business process.
Name and Address Changes
ANTstein ensures the data and signed documents are accurately captured and updated in real time across all systems. Automatically update information such as name and address changes including approvals based on business rules and validity of supporting document.
Accelerate emergency response by giving first responders immediate access to essential records and information, such as plans, maps, critical infrastructure and special needs. Consolidate multiple systems and eliminate paperwork while enhancing the security of confidential information.
Review current and historical transactions to identify illegal online activities. Acquire, integrate and verify data across multiple channels to detect and flag fraudulent dealings.
Traffic Ticket Management
Manage customer records such as traffic tickets and payments across multiple systems and process changes with ease. ANTstein ensures all information is synchronised as it links systems, processes and activities on demand in real-time.
Building Inspection Verification and Management
Integrate ANTstein to existing systems and help building operators gain insights such as potential energy efficiency upgrades. Capture inaccurate reports or discrepancies, auto-generate monthly reports, and create a customisable dashboard interface for real-time data.
Immigration Applications and Processing
Automate immigration application by collecting and verifying all the required documents, signatures and completed forms from individuals. Perform the necessary checks and process decision-making as to an individuals eligibility for immigration status, based on the details provided against established rules, and generate letters for distribution.
Dynamic Reporting and Dashboards
ANTstein can create a unified knowledge repository with a single click in real-time from multiple sources. Specific information can be drilled down and provide additional information.
Passport Verification and Management
Streamline straight-through-automation on passport applications by: Collecting and verifying all the required documents including signatures, performing necessary checks, processing decision-making, Mailing the passport to the owner.
Collect, manage and re-qualify third party contractor documents. Automate key administrative processes to ensure compliance, track time and attendance, run site inductions, track keys, work order.
Automate and optimise disaster alerts delivered in a variety of channels such as mobile, email, web, and text/SMS 24/7.
Remove the need for human verification on inbound document capture and extraction by digitising documents and validating required data points.
Systematically manage information from multiple sources and collaborate effectively to assist survivors, mitigate damage and help communities rebuild. Automate manual records for disaster response and humanitarian assistance organisations. Optimise situational awareness by sending real-time communication, data management and data transmission to deliver a full picture of the situation.
Legacy System Enablement
Link ANTstein with your legacy systems and enhance system integration. Extract field values from unstructured data, classify, and transport data based on a set of rules. This makes the automation processes in legacy systems faster and more efficient.
Collect relevant tax information from various data sources and ANTstein will ensure that this information is automatically mapped to the correct tax return. By capturing unstructured data and trend analysis it allows you to highlight potential risks, errors or anomalies, before you file the return.
Write Offs, Debt Recovery, Debt Management
Recover payments from customers more efficiently. ANTstein can consolidate, pursue and process all outstanding invoices so that debtors can be managed without consuming staff time. Write-off debts across your systems instantly with automated processing.
Contract Governance and Regulatory Review
Connect previously siloed government contracts and regulatory reviews and provide caseworkers with a complete view of benefits and clients.
Application for Services
Automate application for services by collecting and verifying all the required documents, perform necessary checks, and process decision-making as to the individual's eligibility for services, based on the details provided against established business rules.
Automatically capture signed contracts, provide login and system credentials for vendors, reducing the overall amount of time onboarding takes.
Speed up interaction and communication anytime and anywhere through digital self-service/assisted-service model. Eliminate manual tasks and increase accuracy and efficiency with automatic data entry from captured documents. Keep people informed throughout the process via automated response communication.