Role objective

The primary focus of this role is to act as the first point of contact for visitors and to effectively manage the flow of incoming calls to the office. A sole corporate receptionist in our Singapore office, you will provide a professional, accurate and timely service and effectively manage the smooth operation of our front of house. The position also performs a variety of administrative tasks to support the office requirements.

Working relationships

Internal:

  • Business lines

  • Leadership team

External:

  • Various vendors

  • Legal authorities

 

Professional knowhow

Academic:

  • Graduate or post graduate (any discipline)

Experience:

  • Must have handled similar role in a mid-sized organisation

 

Primary responsibilities

 

  • Acts as first point of contact for all visitors. Greets visitors promptly and notifies internal parties of arrival

  • Answers incoming calls and directs them appropriately acting as gatekeeper

  • Ensures all visitors check in at reception immediately upon arrival to maintain security

  • Accurately and thoroughly maintains visitor/delivery logs and outgoing package logs

  • Maintains high degree of professionalism and confidentiality

  • Uses initiative to route emails to the appropriate individuals for swift response and actions, ensuring that these are followed up in a timely and efficient manner

  • Proactive follow-up to ensure that all actions are completed on time and responses/updates are provided to the management team

  • Coordinates and sets up monthly / any other internal employee activities

  • Provides office supplies (Stationery & kitchen supplies) for staff and maintain adequate stocks

  • Orders new supplies, identifying new suppliers and obtaining the best price

  • Provides administrative and general support to the management in ensuring compliance with Health & Safety Regulations

  • Inducts new staff and volunteers in office procedures, Fire Safety and Health & Safety

  • Meetings and Events management -Provides logistical support to meetings held in the Board Room, to include preparation of meeting and conference rooms and assist in arrangements for catering provisions

 

Skills experience

 

  • Relevant prior receptionist experience required

  • A good working knowledge of Microsoft Office suite of products

  • Hands-on experience with office equipment (e.g. fax machines and printers)

  • English proficiency

  • Excellent organisation and planning skills

  • Working using own initiative whilst being able to work as part of a team

  • Effective communication and interpersonal skills

  • Multitasking and excellent time management skills

  • Exceptional customer service skills

  • Ability to maintain tact, diplomacy, trust and confidentiality

  • Confident and professional manner with the ability to work well with peers and management alike

  • Build strong relationships with all staff and clients

  • Forward thinking, proactive and flexible in their approach

  • Works well under pressure in an ever-changing environment

  • Collaborative and supportive of the business and its initiatives

  • Adaptable and open to change showing a willingness and confidence to make suggestions for change where appropriate

  • Anticipate and identify potential problems and provide innovative solution

  • Solid written and verbal communication skills

 
Our culture is built on diversity, inclusion and innovation and we want you and your ideas to thrive at AntWorks. Come join us.   
 
Only shortlisted candidates will be contacted by Antworks Acquisition team and personal data collected will be used for recruitment purposes only.
 
Only applicants legally able to work in Singapore will be eligible or considered for this role.




THANKS FOR SHOWING INTEREST IN ANTWORKS.