Customer Experience/ Satisfaction Monitoring
Automate, optimise and monitor customer experience through personalised communications delivered in your customers’ preferred channels.
Quickly and accurately authenticate data, eliminate errors, create an audit trail and strengthen regulatory compliance processes.
Automate query carrier tracking systems/websites and retrieve proof of delivery information. Link the data to the original order record in the distribution system for better tracking and faster responses to customer inquiries.
System Integration with Legacy and ERP
Simplify the need to update and consolidate data between your legacy applications and ERP. ANTstein can auto-update multiple systems simultaneously and include relevant data from websites, systems, forms or email and ensure that you access fresh and correct data in real time.
Dashboard and Analytics
ANTstein can create a unified knowledge repository with a single click in real-time from multiple sources. Specific information can be drilled down and provide additional information and a report can be generated for analysis.
Data from spreadsheets or other legacy reporting systems are integrated and merged into a central hub and the process of managing procurement transactions is streamlined through the generation, storage and tracking of both internal and external communication.
Proactively collect data points such as run times, speeds, levels, flow rates, temperatures, and many other critical data points available for control system integration from multiple sources. Data consolidation reduces the amount of raw data that operators must contend with by providing analysis and trending tools.
QueenBOT can be embedded into workflows and can take equipment management from reactive to predictive to proactive.
Real-time Competitive Pricing, Monitoring & Analytics
Proactively handle competition by accessing competitor's websites, third party merchant platforms and comparison shopping sites 24/7. Monitor, alert and reprice according to business rules and generate analytics in real-time.
Advanced Controls, Data Acquisition
Seamlessly integrate data from aggregate systems, validate and monitor information, and deliver data to stakeholders via dashboards, databases, spreadsheets and reporting applications in any format.
Data validation tasks can be automated such as cross-checking data against publicly available data.
Bill of Materials
Eliminate spreadsheets to manage BOM systems as ANTstein captures data points from digitised documents, set-up automatic alerts for any changes in the system, and access real-time process monitoring and analytics.
Automate the order management and service/product changes for your customers and vendors. Improve customer experience and the likelihood of establishing customer loyalty.
Automate review and validation of safety paperwork by implementing advanced workflow, capture digitised forms, centralise reporting and enhance communications throughout the company.
Standard Operating Procedures (SOP)
Auto update SOPS in multiple systems or databases from one original source and automate confirmation or approval process.
ANTstein reads and interprets all invoice files, regardless of format. ANTstein recognises patterns and exceptions without the intervention of manual efforts. Automate tasks that require judgment, like discerning the approvers for specific invoices or assigning specific general ledger codes, thus speeding up processes that were often slowed down with manual efforts.
Streamline vendor procurement activities such as automating RFP process, sending communication to vendors in disparate systems, credit checks, and finalising the vendor selection.
Automatically schedule, update and report shipment status between internal systems and portals. ANTstein captures and understands shipment requests from incoming emails including attachments, log jobs in scheduling systems, and provide pick-up times in customer and/or carrier portals.
Inventory and Supply
Proactively meet your inventory to maintain an effective production line. Reconcile records across multiple systems to bring all inventory management features under one system.
Manage Contracts Administration with straight-through-processing. ANTstein will capture contracts, verify data points, provide a comprehensive assessment, and deliver the precise data you need to comply from any internal or external source.